Welcome to RiseCraft ("App"), operated by Mind Smart Academy ("we," "us," "our," or "Company"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
⚠️ For Users Under 13: Parents/guardians must provide consent before children use this App. Please read this policy carefully.
2. Information We Collect
2.1 Information You Provide Directly
When you create a RiseCraft account, we collect:
Email Address - For account creation and authentication
Full Name - For personalization within the App
Password - Securely hashed and encrypted (we never store plain text passwords)
Profile Photo - Optional, stored on our secure servers
User Category - (Student, Parent, Adult, Esteemed) for personalized experience
2.2 Information Collected Automatically
When you use the App, we automatically collect:
Usage Data - Daily task completions, streaks, progress
Device Information - Device type, OS version, App version
Diagnostic Data - Crash reports, error logs (for improvement)
IP Address - For security and fraud prevention
Timestamps - When you access the App
2.3 Information from Third Parties
Payment Processors - If/when we integrate payment methods, relevant transaction data
While we implement industry-standard security measures, no method is 100% secure. You use the App at your own risk, though we work continuously to improve security.
6. Data Retention
6.1 How Long We Keep Your Data
Active Account - Data retained while your account is active
Account Deletion - Upon your request, we delete your personal data within 30 days
Automatic Deletion - If account is inactive for 2 years, we may delete it
Usage Logs - Aggregate data may be retained for analytical purposes (anonymized)
Backups - Data in backups may be retained for recovery purposes (max 90 days)
6.2 What You Can Do
Delete Account - Email us at mindsmartacademy@gmail.com to delete your account
Export Data - You can request a copy of your data (subject to legal requirements)
Correction - You can update your profile information anytime